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Contact/FAQ

Product support, warranty, and business inquiries.

Please read these notes before sending an inquiry.

Product defects: contact the support listed on the product package or the shop where the item was purchased.

Warranty: packaging is shipping material, so minor box damage may not qualify for replacement.

Product availability: this website does not sell products directly. Please check each figure page for retailer links.

Release timing: shipping updates are posted on the news page when available.

Business inquiries: OEM / ODM figure development discussions are welcome.